Product/Monitoring & Alerts

Every signal, one dashboard.

Hive watches every device around the clock: health, connectivity, crashes, resource limits, and peripherals, and gets the right alert to the right person before your customer notices anything is wrong.

Automate the Fix
What we watch

Full visibility, zero blind spots

Every device reports a stream of signals. Hive collects, normalises, and surfaces them on one live dashboard: per device, per site, or across the whole fleet.

01

Real-Time Health Dashboard

A live view of every device's status, uptime, and last-seen time, filterable by organisation, site, or group.

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02

Connectivity Monitoring

Wi-Fi, cellular, and offline windows tracked continuously, with signal strength and reconnection history.

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03

App Crash Monitoring

Crash counts, stack context, and frequency per app version, so a bad release surfaces before it spreads.

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04

Storage, Battery & Temperature

Storage headroom, battery health, memory pressure, and thermal readings tracked against safe thresholds.

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05

SIM & Network Changes

SIM swaps, carrier changes, and unexpected network shifts flagged the moment they happen.

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06

Peripheral Monitoring

Scanners, printers, payment readers, and other attached hardware watched for disconnects and faults.

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Drift & risk

Catch it before it's a ticket

01

Policy Drift & Integrity Failures

A device that quietly falls out of compliance is worse than one that's offline. Hive checks configuration state continuously, not just at enrollment.

  • Continuous comparison against assigned configuration profile
  • Root and integrity check failures flagged immediately
  • Unauthorised app installs and permission changes detected
02

Geofence Violations

For fleets that shouldn't move, or should only move on a route, location boundaries turn a missing device into an immediate alert instead of a quarterly audit surprise.

  • Per-device or per-group geofence boundaries
  • Instant alert on exit, with last-known location trail
  • Route-aware zones for mobile and field-deployed hardware
Alert rules

Routed to where your team works

Build rules from any combination of signals, set severity, and choose exactly where each alert lands. No more noisy inboxes nobody reads.

Routes to
Email Slack Microsoft Teams PagerDuty ServiceNow Jira Webhooks
Built for scale

Signal, not noise

Devices monitored in real time
100+Devices monitored in real time
Signal categories monitored per device
6Signal categories monitored per device
Target time to alert
<15sTarget time to alert
Alerts logged with SLA data
100%Alerts logged with SLA data
Incident history

Every alert, a paper trail

Every alert becomes an incident record: time to detect, time to acknowledge, time to resolve, rolled up into SLA reports your team can hand to a customer.

SeverityResponse targetDefault routeEscalation
Critical5 minutesPagerDuty + SMSAuto-escalates
High30 minutesSlack / TeamsAuto-escalates
Medium4 hoursEmail + ITSM ticketManual
LowNext business dayDashboard digestManual
Related

Keep exploring

Automation

Turn a recurring alert into a self-healing workflow instead of a repeat ticket.

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Remote Support

When an alert needs a human, connect a technician without a site visit.

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Product Overview

See how monitoring fits into the full deploy-secure-support lifecycle.

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