Hive
Solutions/Field Services

Technicians roam. Policy still lands.

Handhelds and tablets built for the road: offline-tolerant sync, staged rollouts between jobs, and remote wipe the moment a device goes missing.

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On-the-road hardware

Off the grid, still in sync

Field technicians spend as much time in basements and rural routes as they do in signal. Hive queues what it can't push live and catches up the instant a device reconnects.

01

Offline-Tolerant Sync

Policies, apps, and work-order data queue locally and sync the moment a technician's device finds a signal again.

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02

Staged App Rollouts

Roll a new field-service app to a pilot crew first, then the rest of the fleet between jobs, never mid-appointment.

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03

Kiosk-Mode Work Apps

Lock a handheld to the dispatch and diagnostics app your technicians actually need: nothing else to fumble with on a ladder.

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Device security

Lost device, no lingering risk

A technician's device is also a liability the moment it's misplaced. Hive finds it, locks it, or wipes it: your call.

01

Lost-Device Location & Remote Wipe

The instant a device is reported missing, locate it on a map, lock it remotely, or trigger a full wipe, before a stranger ever sees a customer record.

  • Real-time and historical location tracking
  • Remote lock, selective wipe, or full factory reset
  • Automatic wipe after repeated failed unlock attempts
  • Full audit trail of every lost-device action taken
02

Shared-Device Shift Mode

Not every technician gets their own tablet. Shared-device mode signs one technician out and the next one in, cleanly, with no leftover session data between shifts.

  • Fast shift-based sign-in and sign-out
  • Per-technician configuration and app access
  • Session data cleared automatically at shift change
  • Shift history tied to device and technician identity
03

SIM & Data Usage Monitoring

Field devices run on cellular, and cellular costs money. Hive tracks SIM changes and data consumption per device so a stolen SIM or a runaway app doesn't blow the month's data budget.

  • Per-device data usage tracking and thresholds
  • SIM-swap detection and alerting
  • Carrier and plan visibility across the fleet
  • Overage alerts routed straight to fleet operations
Deployment

Between jobs, not mid-appointment

Every technician device moves through the same loop: most of it before or after the job, never during.

By the numbers

Equipped for the whole route

Devices under management
100+Devices under management
Countries live today
2Countries live today
Sync design for basements and dead zones
Offline-firstSync design for basements and dead zones
Every remote lock, wipe, and locate action logged
AuditedEvery remote lock, wipe, and locate action logged
Customer proof
"Our technicians go where cell coverage doesn't. Hive doesn't need real-time: it needs the next five minutes of signal, and that's always enough."

Field Operations Manager

Regional utility contractor

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