Hive
Solutions/Vending Machines

Online. Stocked. Always selling.

Vending machines make money exactly when they're online, and lose it the moment a screen freezes, a card reader drops, or a route tech has to drive out to check it in person. Hive keeps every machine provisioned, locked down, and recovering from faults on its own.

Explore Retail & POS
Operations

Uptime without a truck roll

Ask any vending operator what keeps them up at night, and it's the same five things: a machine goes dark, a payment terminal glitches, a route tech drives forty minutes to find the fault already cleared itself. Hive closes that loop before the truck leaves the yard.

Fleet operations

Every machine, every route, mapped

Group machines by site, route, or vendor territory, and see exactly where uptime is slipping, down to a single unit. See which payment terminals, coin validators, and card readers we support in our device compatibility database.

01

Site & Location Management

Organise machines by property, route, or vendor territory, with GPS location and geofencing on every unit.

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02

Remote Troubleshooting

Pull logs, check machine state, and restart a stuck payment app without dispatching anyone.

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03

Fleet Uptime Reporting

Route-level and fleet-wide uptime reports that show exactly which machines are costing you sales.

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In depth

Built for the machine, not the store

01

Remote Provisioning

Ship machines from the OEM with Hive preinstalled, and they enroll themselves the moment they're powered on at the final site: no technician required to configure a thing.

  • Zero-touch and QR-code enrollment for new machines
  • OEM-preinstalled agent option for turnkey rollout
  • Configuration profiles applied automatically on first boot
  • Bulk provisioning for large multi-site rollouts
02

Kiosk Lockdown

A vending machine's screen has exactly one job. Hive locks it to your vending or payment app, blocks the notification shade, and hides every path back to the OS.

  • Single-app kiosk mode for vending and payment software
  • Hardware-button and status-bar restrictions
  • Secure admin exit for authorised technicians only
  • Automatic relaunch if the vending app is force-closed
03

Vending App Deployment

Push a pricing update or a new planogram build to one route or the whole fleet, and watch it land device by device, with automatic rollback if something breaks.

  • Silent installs and updates, no screen interaction
  • Staged rollouts by route, site, or machine model
  • Version control with one-click rollback
  • Maintenance-window scheduling for off-hours pushes
04

Connectivity Monitoring

A machine that's offline is a machine that's not selling. Hive watches signal strength, SIM status, and network drops in real time, and tells you before the complaints start.

  • Real-time connectivity and signal-strength tracking
  • SIM swap and cellular-modem health alerts
  • Automatic reconnection workflows
  • Offline-duration reporting per machine
05

Payment & Peripheral Health

Card readers, coin validators, and bill acceptors fail quietly. Hive surfaces peripheral errors and temperature anomalies the moment they start, alongside the machine's core telemetry.

  • Card reader, coin validator, and bill acceptor status
  • Refrigeration and internal temperature telemetry
  • Compressor and motor fault alerts
  • Custom alert routing to your ops team
06

Automatic Recovery

Most vending faults resolve with a restart. Hive runs that restart automatically for an app crash, a frozen screen, or a dropped connection, before anyone has to notice.

  • Scheduled and triggered automatic reboots
  • App-crash detection and self-healing restarts
  • Escalation to a technician only when automation can't fix it
  • Full recovery-event history for every machine
Results

The ROI of a machine that fixes itself

Devices under management
100+Devices under management
Countries live today
2Countries live today
Recovery workflows for common faults
AutomaticRecovery workflows for common faults
Target time to a live remote session
<1 minTarget time to a live remote session
Customer proof
"Before Hive, a blank screen meant someone driving out to see what happened. Now the machine reboots itself, and if that doesn't fix it, the ticket already has diagnostics attached before our tech even leaves the office."

Director of Field Operations

National vending operator

Related

Keep exploring

Retail & POS

Lock down payment devices and self-checkout terminals with the same console that runs your vending fleet.

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Kiosk Management

The lockdown engine behind every vending machine screen, explained in depth.

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Solutions Overview

See how Hive adapts to every unattended-device industry, not just vending.

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